FAQ / Helpcenter

Simply log in to your customer account and select the menu item "Orders". There you will find all your placed orders for viewing

A registration is not necessary with us. We always offer them the possibility to place their order as a "guest". However, a customer account offers many advantages, such as viewing the order status or their order history. The registration is of course free of charge for them. The data will be managed according to our privacy policy.

Unfortunately, it is not possible to pick up the order in our warehouse.

For environmental reasons, we refrain from early partial deliveries. 

Our user manuals can be found in the footer under instruction manuals.

We are always happy to be contacted by product and industrial designers. Please use the contact form in the footer or send us an email to contact@1991.one. 

Please use the contact form in the footer or send us an email to contact@1991.one. We are looking forward to your message

All important information on the use of Amabiente stearin candles can be found in the footer under instructions manual.